HACU & BCU Merger

• More money in your pocket through higher deposit rates, competitive loan options, and less reliance on fees.
• Expanded access and convenience with more branches, nationwide ATM networks, and a best-in-class mobile banking experience.
• A more powerful digital experience with continued investment in modern, easy-to-use tools available whenever and wherever you need them – especially for people on-the-go who are focused on caring for others.
• Enhanced security and protection with advanced cybersecurity and fraud prevention capabilities.
• More products and services to support your financial goals, including expanded mortgage and lending options, wealth management, “bundled” products designed for busy healthcare professionals, high-yield accounts, and personalized financial wellness support.

In addition, HACU members will receive a generous equity distribution at the time of the merger and access to exclusive offers and cash bonuses after the merger, adding even more immediate value to your membership.

At its core, this partnership is designed with you at the center. By bringing together two strong, like-minded credit unions, we’re creating a more resilient, more capable organization - one that can invest more, do more, and deliver even greater value over time.

HACU’s Board and leadership believe strongly that this is the right step forward that honors our healthcare legacy while opening the door to even more opportunity, strength, and long-term benefit for our members.

As HACU's recent research indicated, HealthCare Associates Credit Union is a strong brand that has just undergone a modern makeover and a refreshed narrative. Baxter Credit Union, known by most as BCU, is also a strong brand that serves reputable partners, and like HACU, several healthcare companies, hospital systems and Associations. Not only were our Credit Unions formed at about the same time in 1979 and 1981, respectively, but our shared healthcare focus is a significant part of what makes this merger make sense. Once HACU merges with BCU, the endorsed brand will be HealthCare Associates Credit Union, powered by BCU. The HACU name, brand, and local identity will be preserved.

BCU has a long history of providing unparalleled value, unique products, and extraordinary service for members, its partners and employees. BCU’s stability and service quality is reflected in their exemplary regulatory ratings and a sustained Net Promoter Score (an industry measure of member satisfaction) that’s nearly double that of national banks.

To offer even more peace of mind:

• All BCU deposits are insured up to $250,000 by the National Credit Union Administration (NCUA).
• Additionally, you may take advantage of BCU’s SafeGuard Savings - Extended Insurance account. This is a unique product that offers access to millions in NCUA (National Credit Union Administration) share insurance through credit unions in the ModernFi Network. SafeGuard Savings is designed to protect your funds with extended NCUA share insurance and help your money grow with a competitive dividend rate. With this account, you can maximize your share insurance coverage and enjoy flexible, convenient access to your funds, all managed in one place.
• BCU maintains a diversified portfolio of member loans and investments and has sound risk management practices to ensure safety of your deposits.
• Healthy and thriving since 1981, Baxter Credit Union has a net worth ratio of 10.15%, well above the 7% net worth ratio that the NCUA considers well-funded and well-capitalized.

The date that member accounts transition from HACU to the combined organization has not yet been determined, but it will likely be in January 2027. The goal is to make the transition smooth and effortless. HACU members will receive multiple communications over the coming months to keep you informed and comfortable every step of the way. You will be notified once the account transition date is finalized.

Contact HACU via the Contact Us link on HACU.org or visit a branch to close your account and pay off any outstanding loans and/or credit card balances. Any open account with a balance as of the close of business on the yet to be determined final transition date will be transferred to the new HACU as outlined in the Change In Terms.

If you have questions about your accounts, please continue to reach out to the HACU team at 800-942-0158 or through the contact form for assistance.

If you have questions about the merger, please reach out to any representative at HACU, the Member Development team at BCU ([email protected]), or leave a message in our dedicated inbox at[email protected]. We promise to respond to all email inquiries within 1 business day. Please keep in mind, the BCU team will NOT have access to any HACU account information until the merger is finalized and accounts transition to the combined organization.